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SCHOOLMIA POPIA DISCLAIMER

Protection of Personal Information Act (POPIA) Compliance Statement

 

1. Introduction

By accessing and using Schoolmia’s platforms, systems, mobile applications, or services, you acknowledge that you have read, understood, and agree to the terms of this POPIA Disclaimer regarding the collection, processing, and protection of your personal information.

 

Schoolmia is committed to handling all personal information responsibly and in compliance with the Protection of Personal Information Act, 4 of 2013 (POPIA), and all other applicable data protection legislation.

 

2. Definitions

“Personal Information” refers to information as defined in POPIA and includes, but is not limited to: names, ID numbers, email addresses, contact details, academic records, and device information.

 

“Data Subject” means the person to whom personal information relates, including learners, parents/guardians, educators, staff, service providers, and platform users.

 

 

3. Processing of Personal Information

Schoolmia may collect, use, store, and process personal information for purposes including, but not limited to:

 

  • Access to learning content and communication tools.
  • Enrollment and academic records management.
  • Parent, learner, and teacher communications.
  • Performance tracking and reporting.
  • Compliance with legal, regulatory, or contractual obligations.
  • Processing will always be lawful, minimal, and for a clear, defined purpose.

 

 

4. Further Processing and Sharing

Schoolmia may share personal information with third parties only when:

 

  • Required by law or regulation.
  • Necessary for the proper performance of educational or administrative services.
  • Permitted or authorised by the Data Subject.
  • In compliance with contractual obligations (e.g., Department of Basic Education, system providers, learning partners).
  • No information shall be used for secondary or unrelated purposes without your express consent unless otherwise legally permitted.

 

 

5. Security of Personal Information

Schoolmia undertakes to:

 

  • Treat all personal information with strict confidentiality.
  • Implement appropriate, reasonable, and up-to-date technical and organisational security safeguards.
  • Prevent unauthorised access, loss, alteration, or disclosure of personal information.
  • Only retain personal information as long as necessary for operational or legal purposes.

 

 

6. Rights of Data Subjects

You have the right to:

 

  • Access your personal information held by Schoolmia.
  • Request correction, deletion, or updates of your personal information.
  • Object to the processing of your information (subject to legal justification).
  • Withdraw consent at any time, where applicable.
  • Lodge a complaint with the Information Regulator (South Africa).

 

 

 

7. Electronic Communications

All communications from Schoolmia, including emails and attachments, are confidential and intended solely for the specified recipient. Unauthorised disclosure, copying, or distribution is prohibited and may result in legal action.

 

If you have received a message in error, please notify the sender immediately, delete the message, and refrain from disclosing or acting upon its contents.

 

 

8. Limitation of Liability

While every reasonable effort is made to secure personal information, Schoolmia shall not be liable for any loss or damage resulting from unauthorised access beyond our control, provided that compliance with POPIA and related obligations can be demonstrated.

 

 

 

9. Contact Information

For POPIA-related enquiries, data access requests, or complaints, please contact:

📧 support@kzdsolutions.co.za

 

 

Approved by:

KZD Solutions